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Recent News

 

We have achieved Gold membership status of the Dell EMC Partner Program.  Extraordinary is here and we are a part of it!

At the beginning of 2017 Dell EMC officially launched the integrated Dell EMC Partner Program, built from the ground up while preserving the best of two world-class legacy programs.  The program establishes one extraordinary new program that addresses the needs of partners today and into the future.  “Global business is rapidly changing as more and more customers prioritize investment in digital transformation.  Dell EMC and its partners are uniquely positioned to help customers through this evolution,” said John Byrne, President, Global Channel, Dell EMC.  “Dell EMC provides vast opportunities to our partners through an industry leading portfolio of innovative products, services and solutions, and now with the Dell EMC Partner Program, provides the support and programs for partners to excel.”

Dell Gold certification showcases ICT Project Managements commitment to delivering the best solutions to our clients.  This partner program enables accessibility to a host of products and addresses multiple customer challenges.

As a result of great teamwork and collaboration, ICT together with Dell EMC are providing innovative technology solutions that solve real customer problems, save time and promote cost savings.

Speak to us about how ICT Project Management and Dell EMC can help with your businesses digital transformation…

 

Cloud computing is a great opportunity for small businesses to off-load some of the hassle and costs of IT management. Security issues related to having their business data ‘out’ on the internet seem to be the number one concern of small business owners. One approach could be to start cloud computing slowly; choose one or two of your business applications (Email, File Share) to replace and see how it goes. Hopefully, over time, you will become more comfortable with it, gain a deeper understanding and be able to leverage it to gain further advantages for your production environment.

Below are some of the advantages, and disadvantages to take into consideration:

Advantages:

Cost Savings

Moving your business to the could eliminates the cost of hardware and maintenance. Removing these capital expenditures and the associated service salaries from your technology expenses can translate into significant cost savings.

Simplified environment

All you will need within your office is a computer and an internet connection. Much of your server hardware will no longer be necessary, not only saving you physical space but eliminating the need for maintenance and employee attention.

Enhanced Security

Instead of having hardware within your office, cloud data is housed in one, or multiple, data centers, providing enterprise level security, which is cost prohibitive for most individual businesses. There is also no single point of failure in the cloud because your data is backed up to multiple servers. This means that if one server crashes, your data stays safe because it is stored in other locations. The potential risk of hardware malfunction minimizes because your data is safely stored in redundant locations.

Mobility

In today’s world of connectivity, we are able to work whenever and wherever. While waiting for a flight or meeting, employees can still work – and work efficiently. Before cloud services were prominent, working outside the office was problematic and time consuming. Remember having to save your files on your laptop and then returning to work and needing to transfer your updated files to ensure others have access it. Working from multiple devices now means you won’t have to worry about manually adding the latest file onto each device. Instead, the latest version of your document is stored in the cloud and will be easily accessible from any of your devices.

Scalability

With cloud storage, you pay for what you use, as you use it. You do not need to anticipate how much storage space you will need for the year and risk paying for unused space or running short. Deploying machines into scalability sets and availability groups is also more time and cost efficient than ever before.

Disadvantages:
Connectivity & Downtime

Cloud computing makes your small business dependent on the reliability of your Internet connection. When it’s offline, you’re offline. If your internet service suffers from frequent outages or slow speeds, cloud computing may not be suitable for your business.

Security

Cloud data is accessible from anywhere on the internet, meaning that if a data breach occurs via hacking, a disgruntled employee, or careless username/password security, your business data can be compromised.

Cost

At first glance, a cloud computing application may appear to be a lot cheaper than a particular software solution installed and run in-house, but you need to be sure you’re comparing them properly. There are a number of “Extra’s” involved with cloud solutions such as transfer of data, backup and even the storage type redundancy you decide to use, which must all be taken into account when cost planning your migration, and they can add up quickly or get away from you if not planned correctly.

One size DOESNT fit all

There is no custom configuration possible outside the machine types provided by may Platform as a Service (PaaS) providers pre-defined solutions. If these pre-defined solutions don’t fit your planned deployment, you need to make your deployment fit their solution and are unable to make their solution fit your needs. Finding a middle ground can lead to a poor performing application or paying for horsepower that you simply don’t need.

Support

Support for cloud services comes with a hefty price tag, and with a strict set of rules. It must be calculated in your planning that if the need arises, you may need to pay for higher levels of support.

 

While the cloud is not for everyone for everything, most companies, or even individuals, should be able to see some benefit to migrating at least some of their services to the cloud, and while One size doesn’t fit all, the sizes available will be able to fufil some of your needs!

Speak to us about introduce the cloud to your business through Microsoft Office365, Azure & Dynamics CRM!

 

Marking the start of a new chapter for Sonicwall since their split in 2016 from Dell, ICT Project Management has been awarded Silver Partner Status on the newly launched Sonicwall partner program.

This important distinction confirms our position as a consistent provider of best-in-breed security solutions from this market leader.

We are continuing our commitment to providing our customers the best available connectivity and security options offered by Sonicwall products. Innovative new technologies from Sonicwall such as the recently announced Capture Advanced Threat Protection Service provide our managed networks an increased layer of protection with a particular focus on prevention of Ransomware.

We are committed to growing our network security business and obtaining the coveted Gold Status with Sonicwall as our trusted partner.

Get In Touch To See How We Can Help With Network Security…

17 06 2015

We are hiring!

 

Network Support Engineer

As a Network Support Engineer, you will have a proven track record/background in Networking, Server & Desktop Support. You will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact for our business to the business customers whilst ensuring customer service standards represent value to the business.

Primarily office based, and providing remote support, there is an onsite component to this role and excellent customer facing skills are essential. A clean drivers license is expected.

You will be working primarily with the following technologies (Essential)

*Degree qualified and/or relevant IT certification (CCNA, Network+)

*Configuration of switches and routers and identifying where issues are

*Diagnosis of configuration errors

*Networking: Data Cabling, LAN/WAN, TCP/IP

*Fundamentals behind networking, server and storage technology.

*Cloud based systems – Microsoft Office365, Google Apps, AntiSpam

*Understanding of support team / department working practices

*Working with ticketing and reporting systems.

 

Based in Dublin, but working with a wide range of international clients.

Contact Us to discuss the role!

Print and online media have given extensive coverage to the recent security breach where Russian hackers stole more than a billion passwords, usernames and email addresses.

In light of this and similar threats, IT security and protecting sensitive data are more important than ever. Over time,computer security threats have become much more sophisticated and more damaging. But this evolution has happened over decades. Tracking these changes reveals some fascinating insights into how criminals have worked to change their tactics and how businesses have responded.

history-security-threats-4

ICT Project Management are ideally positioned to help our customers and partners with cloud services, including cloud-based file sharing decisions, configuration and management. Here are four ways we are helping our customers and partners with their cloud efforts.

1. It’s not as straightforward as it looks.

Misunderstanding licensing agreements often leads to administration problems. And administration problems often lead to frustrated providers, employers, and employees, resulting in an inefficient working environment.
Experienced MSPs such as ICT Project Management read the small print for customers and ensure everyone has the right expectations and a solid understanding of how to scale, migrate, and mitigate the cloud into your work environment. We help customers get it right the first time saving customers a lot of money and effort in the long run.

2. Proprietary systems versus open systems?

Deciding between a proprietary cloud system compared to an open one is usually a struggle for corporate decision makers. Our clients want to save money using an open system, but they occasionally cause unexpected budget expenditures. Open platforms usually require a lot of development efforts and security decisions.
We help ensure that customers chose the infrastructure that best fits its needs.

3. Orchestration

As Turner at Okta says, the cloud often “lacks the liquidity to give you a perfect internal market for your computing resources.”
In other words, there is not always a seamless transition (in terms of capacity, memory, storage and networking) from in-house applications to the cloud. Typically, clouds are structured around scale and elasticity but use cheaper commodity components.
ICT Project Management work around compatibility issues to keep cloud applications up and running, whether it means a complete restructuring of your applications to make them cloud ready or just a bit of rewriting.

4. Migration

There are many questions when it comes to configuring data to the cloud:
How might our customers integrate a hybrid cloud structure into current environments? How might one cloud provider communicate with another? Is it better to start from scratch or reengineer a service all together?

Predicting possible roadblocks, questions, and outcomes when adopting the cloud into your company environment is important for deploying and getting the most out of your cloud service. At ICT Project Management we can help you with all of that while reducing risk of failure, cost, and time.

 

Make Life Easier with ICT Project Management and Office 365

With the need for greater mobility, agility and better data management increasingly driving the dynamic workplace, SMBs today are learning to appreciate the benefits cloud computing can bring to their businesses.  Yet, some SMBs still struggle to understand exactly what cloud computing can do for them.  Enter Microsoft Office 365, an all-inclusive productivity solution that delivers familiar Office applications coupled with powerful enterprise class communications and collaboration capabilities in a cloud-based subscription service you can easily use.

Give your business a productivity boost with the new Office

Today, you can acquire Office 365 Small Business Premium or Midsize Business through ICT Project Management, as a standalone solution or bundled with our managed service offering, and no matter which you choose, you’ll still receive the same support and service you’ve come to expect from ICT Project Management.

Office 365 for SMBs is a completely modernized platform designed to meet your constantly changing business needs. It delivers rich features and cloud service innovation that SMBs are adopting at an accelerated rate.

The Office 365 Control Panel offers oversight view of all system health and admin tools

office365panel

 

Benefits include:

  • Letting you take your personal office experience with you – across tablet, PC or phone – wherever you are and whenever you need to get work done.
  • Saving documents to the cloud by default. When you sign into Office 365, you get roaming settings and quick access to your documents in SkyDrive, SkyDrive Pro and SharePoint online.
  • Scheduling a meeting, sending an email, starting an IM, as well as initiating voice and video calls right from your contact list.
  • Easily hosting more effective online meetings, with multiparty HD video conferencing, document sharing and real-time note taking with OneNote.
  • Connecting Lync and Skype services, so you can connect with millions of Skype users right inside of Office 365.
  • An enterprise-grade cloud solution with robust security, guaranteed reliability and compliant with world’s industry standards, including ISO-27001, EU Model clauses, HIPAA and FISMA.

Most importantly, with Microsoft Office 365 you get an always available secure and reliable cloud service from a trusted partner. We manage the billing and support for your subscription service so you have a one stop shop for all your support needs.

For more details on Office 365, check out www.office.com or email us at info@ict-pro.com.

We increased our partnership level today with Dell, from a simple registered Registered Partner to the middle level Preferred Partner!

This is very exciting news, as its allows us to provide an increased level of support to our Dell Sonicwall and Dell IT (Server, Mobile & Desktop) Business. This increased level of partnership also signals an increased level of business from ICT to Dell.

(Much!) More information to follow…

 

Why is Microsoft ending support for Windows XP and Office 2003?

In 2002 Microsoft introduced its Support Lifecycle policy based on customer feedback to have more transparency and predictability of support for Microsoft products. As per this policy, Microsoft Business and Developer products, including Windows and Office products, receive a minimum of 10 years of support (5 years Mainstream Support and 5 years Extended Support), at the supported service pack level.

Thus, Windows XP SP3 and Office 2003 will go out of support on April 8, 2014. If your organization has not started the migration to a modern desktop, you are late. Based on historical customer deployment data, the average enterprise deployment can take 18 to 32 months from business case through full deployment. To ensure you remain on supported versions of Windows and Office, you should begin your planning and application testing immediately to ensure you deploy before end of support.

If you continue to use Windows XP after support ends, your computer will still work but it might become more vulnerable to security risks and viruses. Also, as more software and hardware manufacturers continue to optimize for more recent versions of Windows, you can expect to encounter greater numbers of apps and devices that do not work with Windows XP.

How do I stay protected?

To stay protected after support ends, you have two options:

Upgrade your current PC

Very few older computers will be able to run Windows 8.1, which is the latest version of Windows. We recommend that you download and run the Windows Upgrade Assistant to check if your PC meets the system requirements for Windows 8.1 and then follow the steps in the tutorial to upgrade if your PC is able. For more detailed information, read the FAQ.

Get a new PC

If your current PC can’t run Windows 8.1, it might be time to consider shopping for a new one. Be sure to explore our great selection of new PCs. They’re more powerful, lightweight, and stylish than ever before—and with an average price that’s considerably less expensive than the average PC was 10 years ago.

 

Here at ICT Project Management we have some ambitious plans for 2014, including a further expansion of the office and field service team.

Our first team meeting for 2014 this morning, threw up some interesting focus points for 2014 and how we would like continue to provide service and expand our technology offering to customers.

Someone suggested a word cloud be produced so we can all remember our goals for the coming year. Its been printed on the wall in the office, and its our “plan” for the year.

Happy New Year!


Copyright 2015 ICT Project Management.