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Make Life Easier with ICT Project Management and Office 365

With the need for greater mobility, agility and better data management increasingly driving the dynamic workplace, SMBs today are learning to appreciate the benefits cloud computing can bring to their businesses.  Yet, some SMBs still struggle to understand exactly what cloud computing can do for them.  Enter Microsoft Office 365, an all-inclusive productivity solution that delivers familiar Office applications coupled with powerful enterprise class communications and collaboration capabilities in a cloud-based subscription service you can easily use.

Give your business a productivity boost with the new Office

Today, you can acquire Office 365 Small Business Premium or Midsize Business through ICT Project Management, as a standalone solution or bundled with our managed service offering, and no matter which you choose, you’ll still receive the same support and service you’ve come to expect from ICT Project Management.

Office 365 for SMBs is a completely modernized platform designed to meet your constantly changing business needs. It delivers rich features and cloud service innovation that SMBs are adopting at an accelerated rate.

The Office 365 Control Panel offers oversight view of all system health and admin tools



Benefits include:

  • Letting you take your personal office experience with you – across tablet, PC or phone – wherever you are and whenever you need to get work done.
  • Saving documents to the cloud by default. When you sign into Office 365, you get roaming settings and quick access to your documents in SkyDrive, SkyDrive Pro and SharePoint online.
  • Scheduling a meeting, sending an email, starting an IM, as well as initiating voice and video calls right from your contact list.
  • Easily hosting more effective online meetings, with multiparty HD video conferencing, document sharing and real-time note taking with OneNote.
  • Connecting Lync and Skype services, so you can connect with millions of Skype users right inside of Office 365.
  • An enterprise-grade cloud solution with robust security, guaranteed reliability and compliant with world’s industry standards, including ISO-27001, EU Model clauses, HIPAA and FISMA.

Most importantly, with Microsoft Office 365 you get an always available secure and reliable cloud service from a trusted partner. We manage the billing and support for your subscription service so you have a one stop shop for all your support needs.

For more details on Office 365, check out or email us at

We are delighted to announce our partnership with OpenDNS to provide their Umbrella DNS service for our Business WiFi Customers.

Like large enterprises, SMBs need a powerful, scalable solution that protects their workers, their devices and their networks from Internet-borne threats. Tens of thousands of SMBs rely on Umbrella today to do just that. Umbrella is unlike anything else because we use OpenDNS’s unique position running the world’s largest Internet security network to provide SMBs an Internet-wide layer of security that prevents malware infections and contains infected, botnet-controlled devices from phoning home. And because it’s delivered through the cloud, that protection is applied to all networks and locations.


Umbrella provides its service through the cloud, which means there’s no hardware to purchase, install or maintain. All service updates are made in the cloud, eliminating the need to update software on end users’ devices or appliances. Umbrella’s ease-of-deployment and simplicity of management provides SMBs more time to focus on their core business rather than spending time on their Web filtering and security IT services.


Fast Deployment and Management without Sizing or Install Guides Required

SMBs don’t have extensive IT resources to manage complex software or appliance-based security solutions. A cloud-delivered service that can be deployed in less than 30 minutes without any network environment changes,  Umbrella is designed to be as easy as possible to set up and manage. Just forward your external DNS to our Anycast IP addresses.

Umbrella delivers a powerful set of Web filtering features at a fraction of the complexity and costs of traditional on-premises solutions.  Ensure a productive work environment and easily enforce your organization’s acceptable use or compliance policy by selectively blocking access to undesirable domains. And because it’s Umbrella, the service will actually make your network faster, instead of clogging and slowing it down like appliance- or pure proxy-based solutions.

Many of you may have noticed outages or issues with several Google services yesterday, but none were hit as hard as Gmail. Google acknowledged yesterday on its app status dashboard that Gmail was experiencing complete outages or at least service delays for most of the day, and has taken to its official blog today to explain what happened.

According to its post, an extremely rare “dual network failure” knocked out separate redundant paths, taking down Gmail’s capacity starting at about 6am PST yesterday. Although engineers were made aware of the outage right as it happened, it took most of the day to clear up the issue and mail didn’t start flowing at a regular pace until about 4pm PST.

Google says that 71 percent of messages delivered during the period were unaffected, and across the other 29 percent that were hit by the outage the average delivery delay was a mere 2.6 seconds. Naturally some of us noticed delays much longer than this, and Google does say that roughly 1.5 percent of mail was delayed over two hours.

Just as we would expect, the Gmail team apologized profusely for the delays and downtime yesterday, saying that they want to ensure “that Gmail users get the experience they expect.” The plan is to make Gmail delivery more resilient, even in network failure situations by adding extra backup capacity and reviewing internal policies for dealing with a rare failure such as this.

Just in case you were worried, this small outage didn’t drop Gmail below its beloved 99.9 percent uptime


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